The software is easy, intuitively designed with all necessary features for translation management in mind (and it's really good!). It also has an excellent customer support team that can help you get started right away! I dislike how difficult it would be if we needed more people involved at once - such as when translating from two languages simultaneously or working remotely. We have been able solve some problems by using this tool but not others because there are better tools out there which do what they're supposed too. This product helps us keep track of our translations so everyone knows who translated something where/when etc., without having multiple spreadsheets around.