The simplicity in which they were able to pull through our needs as an agency. They took time understanding what we needed from them but once that was done they got straight into putting solutions forward. Not much more I can say about this other than everything came off exactly how we expected i.e. very fast turnaround times etc. No major dislikes at all! We used their services to bring clarity around some of our larger client projects (3 months work) however now have started using them again to build new products/services.