No technician was required to install this mount but luckily I had one on hand. The diagram included in the installation guide shows mounting brackets with a different number of holes, different positions and different sizes than those actually shipped with the device. We ended up using the mounting bracket from the lamp which we removed but another option would be to drill a new hole or use a file to widen the hole that was offset from the screw hole on the second bracket, which is required to mount the lamp. Let's just say the installation should have taken 10 minutes (not counting the crystals) but instead took an hour and required additional tools if you didn't have another suitable mount. The end product is really beautiful and I only gave it three stars because it is a hassle to install.
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