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1346 Review
42 Karma

Review on interakt by Brian Krump

Revainrating 4 out of 5

Positive experience using Intercom platform

I like that it's easy to use for customer support as well so we can answer questions quickly without having someone else do this task instead of us! It also allows me access from anywhere in my house or office with wifi even if i'm not at home/office since its cloud software!! The only thing about inteact was sometimes when there are too many issues going through our system they would be delayed by minutes but other than those small things everything has been great. We're solving problems faster now because people don't have time anymore due t their busy schedules & work hours being cut down (they used 2 days per week).

img 1 attached to interakt review by Brian Krump

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Pros
  • I like that i can call from anywhere with wifi and it won't require anything but a browser to use
Cons
  • Sometimes the system can be slow and i think it doesn't like the number of issues and customers we have!