I have worked with this team for about 5 years now, they are very professional! They always go above & beyond what you would expect from them in terms of quality service delivery; no matter how small or big your request may be - it's done properly every time!! Nothing really as such but if there were any complaints then we'd definitely look into those too once all aspects had been taken care off fully by our account manager/s so far everything has gone well :) We use Wilsonshcg mainly because its one stop shop when looking at RPA services across multiple industries like ours which include Banking / Finance etc.,.