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Belarus, Minsk
1 Level
698 Review
27 Karma

Review on Timechee by Rob Bradford

Revainrating 2 out of 5

Negative Timechee Experience Due to Poor Quality Assurance

As a recent Timechee user, I'm dissatisfied with the service's subpar quality assurance and support. They have a wide selection of camping gear, although the quality varies widely. The cheap patio set I bought lasted only a few weeks before it completely broke apart. There was also a noticeable absence of customer service. I tried to contact them about the problem, but they were unhelpful and unresponsive. It took several tries before I received a response, and even then, the issue wasn't resolved to my satisfaction. The website was also difficult to navigate. The products were disorganized, making it tough to locate what I needed. In addition, there were many problems with the checkout procedure. Although the pricing were low, the low quality of the products made it not worth the effort. The previously defective products were further compromised by the delivery delays and insufficient packaging. My overall impression of Timechee was negative. As a product manager, I believe they could benefit from more stringent quality assurance procedures, increased spending on customer support, and a more intuitive website design. Until then, I will not endorse Timechee to anyone in search of reliable camping gear.

Pros
  • Prices that are competitive.
Cons
  • products that were damaged due to inadequate packaging and shipping methods.