I like how well it integrates with other systems such as billing, scheduling etc. It allows me access to patient information so when i am at my desk or away from home or even out of town, if something comes up regarding their care while they are here at hospital/clinic we can go back into our office computer / phone & update them accordingly! The only thing i dislike about this software was having 2 separate screens - one used for entering orders (which sometimes gets confused) but once you input all info then move over to view order status everything seems fine. They have been very helpful answering any questions i may ask along the way. We also love using the online appointment scheduler which helps keep track of appointments without constantly checking email throughout day.