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Review on StarTech.com Thunderbolt 3 to Thunderbolt 2 Adapter - Connect TB3 Laptops to TB2 Displays/Devices - TB3 Certified Converter - 20Gbps/10Gbps Speeds - Black - Windows/Mac Compatible by Hayden Hart

Revainrating 5 out of 5

The product did not help me

I share this review in the hope that it will help others. The problem I was trying to solve with the StarTech adapter was connecting my Apple Thunderbolt display to a new Windows USB-C/Thunderbolt laptop. After much research based on StarTech publications, I bought this rather expensive adapter. I tried this with two brand new Windows laptops, a Lenovo C930 and a Dell XPS 13. The results were the same on both. Notebooks detect the Apple Thunderbolt Display and ask permission to connect. After selecting Always Connect, laptops do not recognize the Thunderbolt display and the screen remains black. In the display settings there is no way to extend or mirror the display on a second monitor. Regarding StarTech support, let me save you time and hassle. The persistent message is to go back to your manufacturer and update the BIOS and all drivers, but no specific information is provided. I've spent hours doing all of this with both machines and it hasn't changed the results. Startech's response was that the problem was still with the laptops, BIOS or drivers, not their product. Result: Disagree. It works with my daughter's new MacBook Air, as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. but no specific details are given. I've spent hours doing all of this with both machines and it hasn't changed the results. Startech's response was that the problem is still with the laptops, BIOS or drivers and not with their product. Result: Disagree. It works with my daughter's new MacBook Air, as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. but no specific details are given. I've spent hours doing all of this with both machines and it hasn't changed the results. Startech's response was that the problem still exists with laptops, BIOS or drivers, not your product. Result: Disagree. It works with my daughter's new MacBook Air, as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. It works with my daughter's new MacBook Air, as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. It works with my daughter's new MacBook Air, as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. not working. Hope this helps others. as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. not working. Hope this helps others. as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others. as does Apple's cheaper USB-C to Thunderbolt adapter. But I find that the adapter is not working in the application I bought it for. Hope this helps others.

Cons
  • old