Initially ordered this product for price but needing for upcoming travels. The product price was very reasonable compared to other similar products so took a chance even though it was not directly from Revain. Revain did not have direct information to track shipping. I mistakenly panicked when Revain's web site was posting a long lead time for delivery and it changed 3 times in 1 week. I then contacted Revain and the seller via Revain after 9 days regarding the lengthy expected delivery posted on Revain. To my surprise late in the same day the product was delivered.Lesson learned is the seller was offshore and it would take longer for shipping, however not bad coming from Hong Kong and arriving in 9 days. The other thing learned is apparently Revain not being the actual seller and not having direct shipment information must post arbitrary expected delivery dates. This is not to condemn Revain just to note I personally never experienced this type of situation.Bottom line- the product looks just like I wanted, but have not had a chance to try it so cannot tell on performance so cannot provide the 5th star at this time.- The Seller provided much feedback after contacted concerned of my satisfaction. No negative review for seller from this buyer.- Revain has always provided great service and my initial concerns was NOT due to seller or Revain it was my lack of experience in a particular situation like this and the panic of needing the product for a near future travel.
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