I just recently went shopping at POTESSA, and I have to say that I was very dissatisfied with the overall standard of their offerings. The clothing and shoes that I received, despite the company's assertions that they used high-quality materials, were poorly constructed and came apart after only a few uses. In addition to this, the products sold at POTESSA are of a low standard, but the store charges exorbitant prices for them. It is abundantly obvious that they place a higher value on maximizing their profits than on providing value to their customers. The assortment of shoes and clothes is also quite limited, which makes it difficult for me to find items that are a good match for the way I like to dress. The terrible customer support they provide is just the icing on the cake. They were dismissive and unhelpful whenever I tried to express my concerns about the quality of their products. They declined to make any kind of refund or exchange offer, so I was stuck with products of poor quality that I was unable to utilize. In general, I do not encourage patronizing POTESSA as a shopping destination. Because of the extremely expensive prices, the low quality of the products, and the terrible customer service, it is a complete and utter waste of both time and money. Avoid the hassle and go shopping somewhere else to get greater value and quality for your money.