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Armenia, Yerevan
1 Level
708 Review
52 Karma

Review on GLOBALWIN by Tom Schuster

Revainrating 1 out of 5

Dissatisfied with the Customer Service Provided by the GLOBALWIN Company

In spite of the fact that GLOBALWIN Company has an impressive variety of products available at reasonable prices, the company's customer support did not meet my expectations. When I needed assistance with a recent purchase but couldn't get in touch with a representative, I found it extremely challenging to do so. In addition, the procedure for returning the item was not as simple and uncomplicated as it was advertised to be, and I ran into delays and uncertainty along the way. Even though the products have an impressively high quality, the dearth of attention paid to providing good customer service leaves a lot to be desired. As a person who reviews products for the fashion business, I am unable to give GLOBALWIN my full endorsement until certain aspects of their service are improved. Customers should have an easy time shopping, and they should have complete faith in the assistance they will receive if problems do occur.

Pros
  • Free and easy delivery and returns.
Cons
  • The response time of customer support is not always quick.