Review on MedChat by Fisseha Rodgers

The ability to create groups, assign roles & permissions makes it easy enough that users can be trained in just minutes! It's intuitive with no training necessary (which I like!). We are able solve our patient flow problems of being overwhelmed by phone calls or having questions go unanswered due to lack access/not at their desk etc.. Our staff have been happy about how quickly they've adopted this system - which has improved workflows tremendously!! There isn't much but if there were something more robust than sending out emails via group chat would help as well since we're not always near computers when someone does need assistance during office hours.- Having everyone connected through one interface helps keep track who was seen last time vs those needing follow up from previous visits so you don';t end running into people twice because your notes aren&.