I like how it is easy to use for my employees, as well as myself! It helps me organize all of our jobs in one place so we can keep track easily with everything organized together. Some features are not very intuitive which makes some things difficult at first but after getting used to them they work great too!! Would love more customizable fields/fieldsets - would be nice if you could add your own custom field types or categories (like dates). Keep up what you're doing. You will find this software beneficial once implemented into any type organization system such as ours because there's no need anymore trying multiple applications just to try different ones out until finding something suitable. We have been able solve many problems by using FbB instead of having an employee come back from being away sick etc..