Review on JAKEMY 69 In 1 Precision Ratchet Screwdriver Set For Household Repairs And Maintenance - Magnetic, Rotatable, And Disassemble Tool Kit For Furniture, Cars, Computers, And Electronics by Shawn Hill

4.21.17 UpdateThe company has been persistent with follow-up and obviously cares about getting it right.Today I received a new box for the JM-8153 set, and I can report that it works fine and is not broken. I'm upgrading my rating to 5 stars. As I said before, for the price, this is a fine set and will work well. Now that the case is in working order, it meets my needs and expectations. The company also sent me a JM8130 set, which also has a good box. I also like the flexible extender in the 8130 - nice set of tools!2.11.17 UpdateFrom my first negative review, the company was prompt in contacting me and sending a replacement. So, 5 stars for customer service, but sending a replacement with the exact same problem will not prompt me to change my rating.For the first set, I wondered if somehow I had caused the box to break. For the replacement set, I knew what to look for. Before I even removed the shrink wrap, I could see through the clear lid that the plastic hook thingy at the back of the box was already broken. I suspect it breaks upon the very first box closing at the factory. Sure enough, I opened the box and the hook just fell off. No cracking noise like the first one - it was already broken. Tray lid is mostly useless at this point.Sorry, the tool set is fine for the price, but if the box/tray and organization is important to you, then this is a fail.Best regards to the fine customer service person!FIRST REVIEWJust like so many others, the set is fine, but the box is terrible. It broke on the very first open. Someone was trying to be too clever and design a system that partially folds down the bits when the lid closes. While this keeps the box slimmer, the money that went into springs, hooks and the pull mechanism could have been saved by making the box a fraction of inch taller.This will be a hassle for as long as I keep it. Now I regret buying the set - I didn't realize how important organized storage would be.Also, after 1 use, the rubber grip on the handle is starting to wear off.