Review on Spanish Cedar-Lined Cigar Humidor With Digital Hygrometer - Holds 35 To 50 Cigars, Includes Cedar Divider, Cutter, Ashtray, And Humidifier - Perfect Father'S Day Gift by Jonathan Sanders

Out of the many good things I read about this humidor when I was searching for one, customer service stuck out to me. Obviously, when purchasing something, you hope you never really have a need to contact customer service, but if you do, it’s always nice to see good reviews about it.After I seasoned my humidor, my hygrometer relative humidity didn’t want to work correctly. The temperature would, but I couldn’t get the RH to work. I tried the salt test, moving it to different environments, and still nothing. I had a small one that I put inside to make sure that it was, indeed, holding its humidity, which confirmed that it was.I reached out to customer service and was met with a friendly "how can we make this right?” I was immediately given the benefit of the doubt and immediately a new hygrometer was sent to me, free of charge. Not only that, but a nice travel cigar case was also sent. THAT is customer service!The new one works perfectly and I am extremely happy with it.Thanks!