Review on IVR Reporter by Tom Lantz

The tool lets you create your own phone menu system for any business with ease. It's very easy to use once it gets used by anyone who knows how basic call handling works but even if they don't know, one can learn quickly through online tutorials or live training sessions that are provided as part of subscription. Easy to set up an account, install softwares (if not done already), add users etc., also helpful when adding new numbers into callsite list along with dialing them, so we do have some sort of automation going here without having to manually reroute each number separately using tools like asterisk/freepbx etc. Calls received at our end get routed accordingly depending upon which entry comes first. Also helps us track all incoming calls from different locations including the ones where no agent was present during working hours.