The dashboard is very easy-to understand for non technical people who want an overview of their data sources without diving into specifics or having someone walk them through each tool individually (which can be overwhelming).
I like that there are prebuilt reports in several categories which makes my job easier when analyzing trends within different customer segments/budgets / geographies - but would love if you could drill down further from these initial results! There aren't any downsides at this time so far as i'm aware though some minor bugs have been reported by users using certain tools such us Google Analytics API Reports Tool where sometimes graphs do not display properly however they still work fine overall.