I ordered regular black Vans sneakers with a white rubber bottom and white laces. I ordered a men's size 9 and received a size 8. I then found out that the seller has no right of exchange. It was such a hassle to return the shoes only to find out I couldn't return the correct size to make up for YOUR error. The label in the box even said "size 9". As soon as they received the shoes which I sent back I received an email saying the size 9 was out of stock. I wish they would send me this information before they start dealing with all these pointless problems.