It's easy to use, has lots of custom features and you can make it so that it listens only from certain locations (which could be very helpful when using video in a workplace). The platform works with all common video software. You'll need to train it to understand your clients or employees or customers, but this is the only really big downside. It helps you analyse the emotions on the faces of the people you are recording, but it doesn't always catch all the nuances and subtleties you can use to identify problems and how to solve them. The biggest benefit is that you can analyse the emotions on the faces of the people in your video, but it's also easy to train it to understand nuances and you can even set it up to listen only from certain locations (which could be very helpful in a workplace). The insights I get from the team is very precise and accurate. The platform also has a powerful AI that extracts insights from the data. The price is a bit on the higher side, but the insights are worth it. I would recommend the platform to those who are looking to get insights from the data. I am solving a problem of having a lot of data, but having difficulty in finding insights. LivingLens is helping me to solve this problem.