The best part about UserTesting is that you can test your website, apps and services with real users! It's very easy to use and it really helps understand user behavior. I like the fact that they offer free trials, which allows me to get a feel for the service before making a decision. Sometimes our testers are not available or we have to wait a while for them to answer. So sometimes we need to cancel the test. But in general, I don't have any complaints.
I would recommend this service to…