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UserTesting Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Consumer Video Feedback

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Description of UserTesting

UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why. #1 rated in User Research category #1 rated in Software Testing category #1 rated in Consumer Video Feedback category #1 rated for Easiest Setup #1 rated for Best Usability #1 rated for Fastest Implementation #1 rated for Easiest Administration

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great tool and easy/straightforward process

UserTesting is a great way to get a feel for how your website or app will be received by potential users. I love that I can get a feel for how people will react to my app or website without actually having to ask them to use it. I also love that I am able to see the results of my tests right away. I wish I could have more control over the tests. I wish I could see more results from the tests. I have not had any problems with UserTesting. I have been able to see how my website or app will be…

Pros
  • It’s helpful when looking
Cons
  • Some problems

Revainrating 5 out of 5

Great User Testing Website & Service !

It's very easy to use, they offer many different types off tests for your website or app in various categories like UX/UI design as well if you need multiple people reviewing it at once there are plenty options available with them too! I haven't found anything yet which we disliked but since this service has been around long enough i imagine some things may have changed over time - so be sure make yourself familiarized by reading about all its features before signing up :) Our team uses user…

Pros
  • The ability t run quick remote sessions
  • Ability o get more than 1 person looking through same session.
  • Great customer support via live chat & phone call
Cons
  • Some little things

Revainrating 5 out of 5

Great tool used by many companies: UserTesting

The best part about UserTesting is that you can test your website, apps and services with real users! It's very easy to use and it really helps understand user behavior. I like the fact that they offer free trials, which allows me to get a feel for the service before making a decision. Sometimes our testers are not available or we have to wait a while for them to answer. So sometimes we need to cancel the test. But in general, I don't have any complaints. I would recommend this service to…

Pros
  • Great customer support team highly communicative & responsive even outside normal business hours :)
Cons
  • Good but not great