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Voxpopme Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Marketing, Consumer Video Feedback

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Description of Voxpopme

Voxpopme is the world’s #1 video feedback solution. We help our customers build great brands, products, and experiences by connecting with consumers through real-time video feedback. The Voxpopme platform is where the action happens. Our best-in-class technology is intuitive, secure, and makes video infinitely scalable. We help market research and customer experience professionals capture customer-recorded videos at speed, analyze at scale, and share with ease - powering great decisions and customer-closeness. With Voxpopme, every data point used to make decisions can be backed up by the real human story.

Reviews

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Type of review

Revainrating 5 out of 5

Fantastic tool and excellent support

I love how easy it was to use for my clients as well! The customer service team are amazing - they really helped me understand what works best when using voxpops in campaigns so that we can keep getting better results which ultimately leads us towards more sales/engagement etc. My only wish would be if there were some easier ways of adding images or links into videos but this isn't something i have experienced myself yet unfortunately :( Great platform though!! Definitely recommend working…

Pros
  • Easy way with no need any coding knowledge required
  • Amazing support staff available too, always willing help solve issues quickly.
  • Very reliable product offering great quality video content across various platforms including mobile devices like Android phones / iPhone
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

Not bad...but could've been much greater

I like that they have so many different tools to use when it comes time for polling your brand or product in an online survey format. They also provide you with all of this information right there on their website after taking one of their surveys as well! It's very easy to navigate around their site. Their customer service can be hit or miss at times but once again if nothing else works out then what do you expect? The ability to get quick results from them without having to hire another team…

Pros
  • It's easy to get results and get the information you want without having to hire a team member
Cons
  • It's not known a lot outside of certain industries

Revainrating 4 out of 5

Intuitive Platform That Allows Customer Feedback

The ease of use is incredible, really easy to set up and get started quickly. It's also very intuitive so there are no learning curves involved for those who don't have any experience using it before. I love how simple it is to use even if you're new to the platform. There could be some additional features such as analytics but all in all I don't think there's anything that I dislike about this product. If you want a tool that will make your customers feel heard and give them a voice then this

Pros
  • Easy access
  • Very user friendly interface with great design elements.
  • Great way keep track or record information from various sources across multiple platforms including email messages etc.
  • Easy integration into existing workflows
  • Great support staff available 24/7 via chat & phone call options
  • Quick response time when issues arise (even during business hours)
Cons
  • Not much customization possible without code changes