I like that it is patient-centered and offers a variety of tools to create and deliver patient-centered care. The software does not have a great user interface. It requires a lot of learning and training time to utilize all of the potential benefits of the software. I wish that we had much faster access to patient-centered messaging. I like the ability to connect to providers and make sure I'm getting the right care for my patients. It is a little clunky to navigate sometimes and the UI could use an update. I think it will be a great tool to use in the future. I'm able to make sure my patients are getting the right care and I get the right care for my patients.