The ability for our field technicians to use their mobile devices instead of an in-vehicle computer has allowed us to be more efficient, better track inventory within vehicles and reduce costs by saving paper! As with all software there are some things we would like improved but it's been great so far. I do not see any downsides at this time. If you need mobility solutions then look no further than xe2 - they have saved me money while providing excellent service from beginning to end. This product allows my team members to perform tasks quicker without having to carry heavy laptops or tablets into job sites. It also provides them additional benefits when using wifi connections which helps improve productivity as well as customer satisfaction.