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Spain, Madrid
1 Level
649 Review
63 Karma

Review on ArcEnCiel by Chad Delgado

Revainrating 3 out of 5

ArcEnCiel: the place where customer service is put to rest forever.

ArcEnCiel's products piqued my interest as a hunter, and I couldn't wait to test them out. But oh, boy, was I in for a letdown! Their online store is a complete and utter nightmare to navigate, and they offer no form of customer support whatsoever. I was given a tactical bag that was defective, and I had to battle tooth and nail in order to have it replaced. The only thing that could possibly be worse than their merchandise is the way in which they treat their customers. Instead of giving yourself a headache, you should get all of your shooting and outdoor gear elsewhere.

Pros
  • a broad selection of products with a focus on hunting, fishing, tactical, and personal protection equipment.
Cons
  • In addition to fishing, hunting, and gear for tactical and personal defense, the product range is extremely limited.