Review on 🎧 Huawei FreeBuds Pro Earbuds with Advanced Noise Cancellation, Bluetooth 5.2, and 3-Mic System for iOS and Android (Carbon Black) by Addy Itthipong ᠌

The Huawei website's support service is the lone downside. This is the third paragraph of my review, where I'll try to succinctly explain the problem and its solution. Perhaps users who have run into a similar issue would find this informative. On the right earpiece, there was a loud hiss when the noise reduction was activated (similar to the hiss of a receiver that does not find a radio wave). The issue was that the noise did not constantly exist: I was able to walk for a week with regular noise reduction and no extraneous noise before the noise returned. After asking a number of questions about the device's serial number, the headphones' updated status, the type of noise, and the time it first appeared, I was given the advice to unplug the headphones by pressing the reset button when I contacted the support service through the official Huawei website. What it will provide in response to the query is just a reiteration of this advice (after all, untying the headphones does not restore the firmware to its default state). Naturally, restarting the ears did not work, so I removed and then reinstalled AI Life. The end outcome was that the issue subsided for a week before resurfacing. In parallel, Huawei responded to this review by saying that the hissing is caused by the wind and happens on the street, but this was pointless because the hissing happened everywhere—on the street, at home, and so on—and was exclusively in the right earpiece. I was able to reach the Huawei support center and requested a specialist appointment because I didn't want to go there rashly and believed that the firmware was the main cause of the issue. The expert followed through on their promise to call back, and when he did, he gave wise advice. The described issue is uncommon, cannot be resolved by flashing, and must be addressed in person. Of course, it is preferable that an issue exist at the time of my arrival. After waiting for the aforementioned glitch to manifest, I went to the servicing facility. After 40 minutes of diagnostic testing, they returned the headphones and installed a new right earphone. In fact, the right earpiece was broken.