The ability to see where things are located in our supply chain, which is extremely helpful for tracing down issues when they arise.
I wish that it was customizable so we could create custom reports specific to each department within our organization. It would be great if you could set up different views of your data as well - one view only showing certain departments, another view showing all locations, etc. This software has been very beneficial at solving problems with traceability across several levels within my organization.