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1 Level
1366 Review
49 Karma

Review on Zeus by Dakota Afzalian

Revainrating 4 out of 5

Great platform for customer support and sales operations

The ease of use for our customer support team in handling all of their accounts! I would like that they were able to have more advanced features or better reporting capabilities but there are options we can explore together with them so this isn't an issue right now.

img 1 attached to Zeus review by Dakota Afzalian

They do offer many different ways you could customize your reports, it just takes some time getting used to how things work as opposed to other programs where everything has been preformatted by someone else's standards which makes finding what you want very difficult at first. We've seen significant improvements when comparing before implementation versus after implementing zeus into our organization.

Pros
  • Easy interface easy navigation through each section.
  • Ability create customizable alerts/reports
  • Great client services if needed (accounting software)
Cons
  • Somewhat limited user training provided upon initial download