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1 Level
754 Review
42 Karma

Review on Churnly by Sean Carter

Revainrating 4 out of 5

A solid Customer Relationship Management System

I like how easy it is to use, as well as having all my customer's info in one place! It can be very confusing trying to figure out where you need to go next or what information needs updating/changing.

img 1 attached to Churnly review by Sean Carter

There are also some bugs which makes using this system difficult at times (sometimes not loading properly). Make sure your team knows exactly who they want to target for email campaigns before creating an account - there were several people we wanted to reach but couldn't find them when searching through our database. We have been able to update contact details easily within minutes after receiving feedback from new contacts via emails sent by ChurnLy.

Pros
  • It's very easy to use and easy to update contact info
Cons
  • I have to go to the customer's account and find it there (sometimes there is a contact within the account we are trying to reach)