Surprisingly poor quality for a 'commercial' product. These broom + dustpan sets will get the job done, but I don't expect them to last long in a real commercial setting. I bought these for home use as the price was good and I HATE when there is a mess somewhere and there isn't a broom around to clean it up. The set of 4 made it perfect: one in the basement, one downstairs, one upstairs and one outside on the porch. They arrived in a small assembly but poorly packaged. The only cushion was a ridiculous amount of plastic wrap/wrapping over various parts. Brooms are cheap and very flimsy. The bristles deform easily and fall out with very little use. Dustpans are slightly better quality than brooms, but are still cheaply made. If you are looking for quality then Rubbermaid or another better quality brand. If you just want a cheap set that you don't have to worry about, then this is great.
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