I like that it is easy to use, has all of our contacts in there already so we didn't have much set up when using them! It's also very user friendly with everything being organized well by categories which makes finding what you need super quick!! Nothing really at this point but any issues would be addressed immediately because they are such great people who care about their customers' experience. The best part though? We were able solve many problems from lack advertising/marketing campaigns due too time constraints etc., as soon someone realized how helpful these guys could help us become more successful than ever before. !