When my wife's watch winder's motor gave out, it was time for a new one. This winder looked to fit the bill perfectly. When it arrived, I found that it worked perfectly on battery (not included) power but stopped when the AC adapter was plugged into the winder. A quick check with a multimeter revealed that the AC adapter was defective. I contacted the seller and a replacement AC adapter was quickly sent. Great customer service and great product.
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