I love how easy it is to use by both customers as well as employees. It helps restaurants keep track of customer's orders and payments. It also has a great reporting feature that allows you to see all of your information in one spot. The only thing I really dislike about this software is its cost. The cost can be high when businesses are trying to expand their business or if they have a large number of users. However, there are many free alternatives out there which will work just fine. You can't beat the ease of using this software! We've been able to keep all of our reservation data together in one place. This way we don't have to call each other to find out what our orders are. It also helps us keep track of customer payments.