Review on Portable Acoustics JBL Charge 4, 30W, grey by Guan Yin ᠌
Terrible quality, a waste of money.
It all started with the fact that they used to change columns when there was no warranty case, and then suddenly asked his courier employee to take 2 pieces goodbye, wishing to also change the faulty product, which was defective as soon as they opened a new column and took it out of the box, the second was also new. The employee, gave a swing, signed under 2 new columns, he was told to do so, in the appearance column: scuffs, scratches, boo. Although the appearance there could not be anything other than new, the speakers have 1 inclusion. Well, we talked, so either sign or get out, we don’t care about such worries here, we all sign like that. Here I dare, and the service then raises its money by repairing equipment that, according to the regulations, must be changed in 100% of cases. I will give a detailed proof on their official paper.
- Sound, bought 20 speakers, about 15 of them died during the year and after, . Speakers were used only on shelves and dust was blown off them. connected to original Google Chrome Cast AUDIO on optics on AK4493 DACs (Topping E30, DX3PRO, SMSL Sanskrit 2). High-quality PSU 5W 5A from Huawei for each, high-quality wires, A-C, Jack Hi-fi 3.5 class, several thousand per meter. Liked the sound!
- SERVICE is just a relic of the times, photos are attached. Incompetent customer service, premium brand Harmann Cardon / JBL (actually Samsung, only they try to disown this brand and sell it for 14 thousand. The first speakers were taken in the official Samsung salon, while I own premium Samsung equipment from phones to smart home Smartthings 3, but Samsung did not help with this situation in any way, and in JBL / Harmann there are just repulsed operators, whose bosses apparently encourage such a wild service that I have met for the first time in the last 10 years! LUXURY BRAND ? any question that does not want to answer, then just hangs up calls, the customer service department does the same. Is it the same Harman? MARRIAGE 75% replacement and after the divorce for repairs, photos and details will be. Only original products, both from branded salons and from aliexpress, I am ready to confirm each purchase with a serial number and receipts, but the fact that I always took an official service for repairs is another confirmation of this, I bought everything personally! this story, if a competent specialist does not contact me and does not completely resolve the issue, he will go to the YouTube channel to one well-known JBL blogger who does not stop praising JBL, but showed great interest in the reverse side of the brand, about which before he encounters the service, No one knows. Because believe me, you have not seen this! Only by buying 20 original JBL by Harman without using them anywhere but at home and blowing dust off them! In general, they treated the brand very carefully and warmly, and therefore they were absolutely shocked by the service, worse than which they did not meet at all. If HARMAN still appreciates customers a little, we will be happy to talk in person and provide all the necessary information, including. serial numbers of all the products I bought so that you can check their authenticity and the authenticity of every word in this review !
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