I like how well it can be used for multiple businesses with different needs! It works great in conjunction w/Odyssey Concrete Supply as an add-on feature that will help them save time by being able (and ready) when they need us. We are not looking forward at this point taking over our current accounting system but instead focusing more towards using ODYSSEY's services while we move into those new systems (which seems easier). I like that it's a simple tool to use and the customer service is phenomenal. I wish it would have more features. I wish it would have a way to add more workers to jobs that are already in progress. I would recommend Access Dispatch to other companies. It's easy to use and has a very user friendly interface. The customer service is great and the support staff is very knowledgeable. I am able to do my job faster and with less mistakes.