
This was my first 3D printer and it has been amazing for a few weeks. I printed a good 20-30 things that came out perfect. However, he stopped writing anything and after trying everything I could get from people on the internet, turning to the forums and trying everything they suggested, I tried contacting Creality to see if they could help me. I filled out three different service requests and they never got back to me (that was a few weeks ago). I finally had a useless piece of junk and had no idea how to fix it so I had to return it. Needless to say I will not buy any other Creality brand printer because their customer service is so poor. However, Revain was amazing, contacted me immediately and gave me a full refund and paid for shipping. I gave these two stars because they were great when printed. If you don't have a problem with that, he'll probably treat you fine, but I don't want to risk an unsupported company. Edit: I just contacted the seller but they were incredibly nice and offered a discount if I could get a refund or extra resin. This is why I'm increasing my star level because I didn't think to contact the seller, only the manufacturer.

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