There are so many tools that you can use to get your work done in one place which is very convenient when it comes to managing reservations at multiple locations across various channels like phone call centers or websites etc. It's easy to navigate using an online browser with great user experience. I have not found anything negative about this software as of yet though there could be some small issues while performing specific functions such as editing/updating bookings and adding new users but these are minor nitpicks only! My team has been able to easily manage all our hotel sales from one platform hence reducing office costs & time taken up by employees visiting each location.