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1 Level
1343 Review
64 Karma

Review on Dradis Framework by Athenasby Whitney

Revainrating 5 out of 5

Very good tool when dealing customer support

I like how easy it was to use, even with minimal experience of using software in general or command line tools specifically! It's also very user friendly - no confusing options that most other platforms have which make them difficult/impossible to learn quickly if you are new at all (like many others). The fact they're still actively developing makes me excited about their future products as well as supporting current ones. There isn't much else i dislike but there could be more tutorials around certain things such as configuration files etc.. If your looking into this product go ahead and try out free trial version first so you can see what works best for yourself before buying anything :) We were able solve our problems regarding data collection from customers who used different applications within one system without having multiple systems ourselves because we had everything stored together under 1 roof. This allowed us to easily gather information across several departments instead.

img 1 attached to Dradis Framework review by Athenasby Whitney



Pros
  • Easy setup
  • Great customer service team when needed
  • Customer support is quick & responsive enough
Cons
  • Good but not great