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1314 Review
32 Karma

Review on SAMSUNG Streaming Tuner Free Bluetooth LS24AM506NNXZA by Richard Payne

Revainrating 1 out of 5

Terrible product; Worst customer service

Really terrible monitor coupled with even worse customer support. I bought this monitor despite some questionable reviews because I have a Samsung TV and thought other people could use it for gaming while I'm mainly interested in using it for work. Unfortunately, it's even worse for work than for leisure. The brightness is so low and the contrast so poor that text on the screen is barely visible. I have a dual monitor setup and the other is a 32 inch HP Quad HD monitor which is about 3 years old and makes the difference between day and night. This monitor is even worse than the $100 20 inch 1080p monitor I have as a backup. I've tried all combinations of settings and nothing helps. (Most of the settings are "Not Available," meaning the firmware wasn't ready when they released this.) I also called Samsung and spoke to numerous reps. The talks confirmed my suspicions - apparently they hurried with this market, they understand that there are many problems and they do not know how to fix it. Someone mentioned an upcoming firmware update but couldn't provide details on if and when if it will happen or if it will solve the problems completely. They pretty much just told me to return it, and that might explain why it's no longer available from Revain. Of course it took me about 90 minutes to even get that very unhelpful answer. I would highly recommend people to look elsewhere. This experience was so bad that I will not buy anything from Samsung again.

Pros
  • LED and LCD TVs
Cons
  • Minor issues