Good printer, great seller. The first printer I got was unfortunately a bit defective - the label sensor didn't work in this respect, and after several attempts to calibrate it - it didn't work. I have received technical support from Revain and spoken to Zebra (original equipment manufacturer) but they determined that the device requires an RMA (at an additional cost). The seller, Techzone Direct, contacted me after hearing about my experience and sent me a replacement unit which is a working refurbished unit as described. Excellent seller support. I recommend this seller as they have great customer service and replaced them overnight. The printer they sent me is in good condition with signs of use but has been cleaned and works as I mentioned. Spring. These are industrial/commercial printers so I would recommend looking at the Zebra printer configuration tools available. Unfortunately Revain's support caused some confusion when they referred me to Zebra (manufacturer) and not the retailer. : Techzone Direct is a great seller! Thanks very much!
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