Just last night, two out of three of the set began to stray. I tried installing a third one and the glass weight somehow got stuck at the top of the glass (I didn't have a heavy hand, it just landed perfectly to get stuck in the glass) and after half an hour I had to drop everything. the thing came out after I tried to solve it for half an hour. Too bad it was a Bigmouth 2qt ball I will miss so much! One of the other lids had a cross thread and got stuck, apparently the plastic used (polycarbonate?) has a high coefficient of friction with the glass of the jar. It took some time to take it down and restore it. I don't like her yet. I will inform you about the fermentation results. 7/17/19: Your fermentation is amazing. I've done 6 different fermentations now and everything went smoothly. I would also like to give the customer service a high rating. I sent an email explaining my experience and they sent a bunch of replacement parts. This can not be done any better!
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