I purchased a shirt and a set of shoes from BALENNZ, and both the products' quality and the company's response time let me down. The shoes were uncomfortable and broke down after only a few uses, and the blouse was made with shoddy workmanship and had loose threads. I attempted to contact customer support, but I only received obnoxious and unhelpful responses. In general, I wouldn't advise going buying at BALENNZ.