I've been using Avalon Organics Vitamin C products for a few years but recently tried CoQ10 serum. I liked the cream, I decided to try it. At first, like other reviewers, I had issues with the product not pumping properly. I unscrewed the lid and looked inside. At first I thought it was missing a hose from the pump down through the bottle. I looked at my serum bottle and it doesn't have a tube either. Somehow the bottom of the bottle rises when the pump is squeezed and the product is released. I've had two bottles of serum so far and this process has worked well. I had to transfer the contents of this vial to another container to use the product. And because the bottle is so stiff, it's not an easy task. In any case, I can't say that I like this cream better than the Vit C line, so I probably won't order again, especially if there are problems pumping the product.
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