Review on Stay Cozy And Chic With VamJump Women'S Open Front Knitted Poncho Shawl by Kyle Gresham

This was a xmas present for my mom. When ordering, the website said it would be there between the 25th and January something. So I called. They assured me it would be there by the 23rd. I was worried it wasn't going to make it by then because the package tracker registered no movement for a week. I emailed the seller who promptly emailed me back to explain that the tracker didn't work while the item was on the ship. Duh. But then he or she started emailing me every couple of days with the location of my package. They couldn't have done anything to get it here any faster. But just the fact that they knew I was concerned and did what they could to alleviate that was, I thought, touching. And great customer service. As to the product itself, it was exactly as shown on the web page, it was well made and the fabric was of really good quality. It was really soft and I could tell it would wear well. And Mom loved it. I am very pleased with the whole experience.