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1 Level
800 Review
75 Karma

Review on UserExperior by Micheal Esquivel

Revainrating 5 out of 5

Very useful for tracking user journey and identifying areas where improvements can be made

The product has been very helpful to our organization in terms of understanding customer journeys, engagement with social media marketing strategies as well as other digital campaigns we are conducting across various platforms like Facebook ads etcetera. It's also good at providing us insights about how users engage with different channels which help shape future campaign plans that drive business results over time. I have personally benefited from this platform since it provided me an opportunity to understand my customers better by learning their pain points & expectations through online research methods (like surveys). At times i am not able to access or see some features when working remotely so there isn't much else to mention here but overall experience was great! This tool helped increase awareness among stakeholders within our team regarding best practices around Customer Journey mapping / personas creation/ design process - leading up towards creating more relevant experiences along these lines.

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Pros
  • A lot user friendly
  • Easy interface for all employees without being technology savvy
  • Extremely easy integration into any ecommerce storefronts using WooCommerce plugin available today.
  • Ability build client profiles quickly via survey responses where one gets actionable feedback immediately instead building them manually takes too long; plus you get real world data directly inputted rather than relying upon assumptions made