I like how easy it is to use, you can easily set up meetings with your clients in no time at all! It's very user friendly as well so if anyone tries they will be able to get used too quickly!! If there was anything that i didn't really enjoy about OBS we would have been better off using something else since some functions are not available for free users (for example screen sharing). Also sometimes when someone sends an email from their personal account instead of work related emails this gets mixed into our system which makes things difficult but other than those two issues everything has worked out great thus far.