Header banner
Revain logoHome Page
Bryan Maignan photo
Austria, Vienna
1 Level
690 Review
48 Karma

Review on Mokani by Bryan Maignan

Revainrating 2 out of 5

A Disappointing Experience When Purchasing Stationery and School Supplies from Mokani

As the product manager for our business, I was excited to evaluate Mokani for our requirements in terms of workplace and school supplies. The interaction I had with the business, unfortunately, left me with a sense of dissatisfaction. Even though they have a large assortment of products, the quality of a few of the items was not up to par. When the desk organizers we purchased finally arrived, we discovered that they were made of flimsy materials and were poorly constructed. There were also problems with the pencils and markers that we purchased, as some of them were dry and unable to be used when they were delivered. The website was simple to traverse, but the checkout procedure was time-consuming, and our order arrived significantly later than expected as a result. After making our request for assistance to the customer service department, we were met with a slow reaction time and representatives who were unable to assist us. In general, I was disappointed with Mokani's service because it did not live up to our expectations. Unfortunately, our expectations for a dependable and high-quality source of workplace and school supplies were not met, and we were left feeling disappointed. If you require office supplies, I am sorry to say that I cannot recommend Mokani to you; however, I do suggest that you seek elsewhere for a more trustworthy source.

Pros
  • affordable prices
Cons
  • Postponed shipment