Review on Tele-Support HelpDesk by James Salem

The interface is very intuitive to use even if you are new in this area of work. All major features that I may need as an administrator were included in one place so it was easy to manage my accounts from there. Also having all services under one page makes managing them easier than ever before! There isn't anything bad about our implementation but we would like more options such as being able to add additional fields when creating user profiles. We have been using this system since 2011 now and nothing has changed yet regarding its usability and reliability. From time to timestamps get confused which make us unable to do what needs doing at any given moment. This tool helped me solve problems related to clients who had issues accessing their account information because they forgot passwords etc. It also made things much simpler for both myself and other employees whom needed support for certain tasks.