The product worked well but the module was not my problem. My fireplace went out after 5 minutes, after that the time went back to zero, no spark, no sound. According to my troubleshooting guide, the possible reasons for no spark and no noise are: 1. No power to the module 2. Loose wire connecting the module, broken, melted wire in the wiring harness, or control wire (orange) 3. Improper switching at the wall4 . The module is not properly grounded.5. Faulty module Use a multimeter to verify that the outlet supplying power to the module is 120V. If it's good, check the voltage of the wall adapter (black plug). On my Heat n Glo SL-7, these are the two black wires that connect to the module. Should be 2.8. - 3 volts. I tried to see if the power supply was on with my tick tester and it didn't register because there was only 3 volts going through the wire to the power module. Then check and make sure that the ground wire from the gas valve is securely bolted to the metal frame. Mine was screwed right above the gas valve. It's always a good idea to scrape the paint off when grounding anything, whoever installed my fireplace didn't do that. If everything is ok check the wall switch, that was my problem, I have no spark, no sound, nothing. Everything I could find told me that this module was probably the problem. I checked the continuity of all the wires in the harness as well as the control wire, be sure to check the black wire in the harness to the chimney frame and it had continuity. A YouTube video I watched showed how to test the module when activated. The module only gets 3 volts (you won't feel anything) so remove the orange wire from the module's terminal (marked i) and hold the module close to the metal frame and it should spark, if not it says it's on most likely is a bad module. Mine didn't sparkle so I bought a new module. But since it's a bad switch on the low voltage side it still wouldn't fire, I replaced the switch and now it works great. I have two switches that power my fireplace. There is no remote control. A switch feeds the 120 volt outlet in my fireplace, which is connected to a transformer (mains adapter). This will transfer all power to the module/chimney (if you don't have a backup battery rated for power outages). The other is just a single pole switch (regular light switch) that goes straight to the wire harness which then connects to the module. That was my problem, a switch broke in a house that was only two years old.
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