The platform is very easy to use with lots of options for customization. They are constantly adding new features to improve their product. It's expensive, but it does provide support that most other companies can't compete against. I would definitely recommend this software if you need help managing your equipment inventory and have multiple locations throughout the United States. This has helped us keep track of our machines in different states and make sure they don't get lost or stolen without having one person at each location keeping records up to date.