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IoTConnect Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
IoT Management, Connected Worker Platforms

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Description of IoTConnect

IoTConnect is a Platform as a Service (PaaS) that facilitates device communication and management, data storage, and app creation, while adhering to robust security protocols.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Easy setup, great user interface & good customer service

The platform allows you to configure devices very easy compared with other solutions in our price range. The product helps for any project we implement with many different options available. Not much! Some time ago I had problems when uploading an application to my home thermostat but now it solved automatically by the support team. We use this solution at work because of the integration of all products within one environment (building etc). I like how easy it was for me to get up and running…

Pros
  • Allows flexibility depending upon needs/desires

I like how easy it was for me to get up-and running with this platform! The customer support team has been extremely helpful in getting things set up correctly from day 1 of our trial period - they were always available via email or phone when we needed assistance during setup/configuration phases. There aren't any downsides at all so far; everything about their service works flawlessly. We are using them primarily because one less piece of software means fewer points of failure within my…

Pros
  • Easy integration
  • Excellent reporting capabilities (in terms both granularity as well functionality)
  • Flexible security options that suit most business models.
  • Very thorough HelpDesk / Knowledgebase articles cover just what your looking foar.even if an answer isn’t exactly there yet
Cons
  • Nothing here

Revainrating 4 out of 5

IoTConnect - Excellent support & flexibility

ITC has an amazing team of developers who understand how to make things work well for your business needs. They have also been very flexible in working with my organization's requirements and budget. It took some time before we saw any value from it but once they got us setup, our IT department was able to get up and running pretty quickly. We are looking forward to continuing to use their services! The platform itself seemed more like custom development than PaaS. For example, building out new

Pros
  • IoTConnect is highly responsive, and the team has been great to work with
Cons
  • Not much, they've been responsive to our needs